The following terms apply if the User uses a credit/debit card to purchase tickets
through the Web Site.
- Cinema tickets are sold by KSFDC at standard prices for the relevant performance.
By requesting tickets through the Web Site, the User is placing a booking request
for tickets on the Terms that is only deemed accepted by KSFDC.
- The actual amount payable can be viewed at the time of booking.
- The email confirmation of a booking will set out the details of the cinema tickets purchased.
Once this confirmation has been sent, the ticket price and remote payment fee are non-refundable.
We are not responsible in the event that the User selects the wrong film when booking tickets via the Web Site
and entering wrong E-mail ID.
- THE USER WILL NEED TO PRESENT THE ID PROOF THAT IT USED TO MAKE ITS BOOKING IN ORDER TO VIEW THE SHOW.
- To make any payment by credit card, the User must provide the card holder's name and email address,
the card number, the card security code, the card expiry date and (where applicable) the card start date and/or issue number.
For Net Banking the User must provide the username and password.
- Transactions will appear on the card/Net banking holder's bank or card statement as a payment
to "Pentacircle Informatics Pvt Ltd / IndiaIdeas.com Limited".
- KSFDC will endeavour to operate its cinemas in accordance with its advertised programme.
However, there will be instances when our ability to show a performance is impaired by circumstances beyond our control.
In such situations, KSFDC reserve the right to cancel a performance, vary the time we show it or provide customers
with an alternative performance. If KSFDC do have to cancel a performance, KSFDC shall only refund the admission price
for the relevant tickets, and no other costs.
- All transaction details, including credit card details, are encrypted using Secure Sockets Layer. Further,
Pentacircle Informatics seek to ensure that bank details are never transmitted in clear text through the Malayalam
Movie Window booking system.
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